Question 1

What types of residential cleaning services do you offer?

Accepted Answer

We offer one-time, weekly, bi-weekly, and monthly residential cleaning services designed to maintain a clean, comfortable, and healthy home. Regular cleanings include dusting, vacuuming, mopping, kitchen and bathroom cleaning, surface sanitizing, and optional add-on services such as interior oven and refrigerator cleaning.

Looking for a more detailed, top-to-bottom cleaning? Visit our Deep Cleaning service page to learn more.

Question 2

Are your services customizable to my home's needs?

Accepted Answer

Yes. We tailor our services to fit your specific requirements and preferences for the best results.

Question 3

Do you serve homes in Calgary?

Accepted Answer

Yes! Sabrina's Pristine Cleaning proudly serves homeowners throughout Calgary's Southeast, including Mahogany, Auburn Bay, Seton, Cranston, McKenzie Towne, New Brighton, Copperfield, Inverness, and Rangeview. If you're located in a nearby community, feel free to contact us and we'll be happy to discuss availability.

Question 4

How do you ensure quality and trustworthiness?

Accepted Answer

Every cleaning is personally completed by Sabrina, ensuring consistent quality, meticulous attention to detail, and a familiar face you can trust in your home. As a licensed and fully insured local business, we take pride in delivering exceptional service. If you're ever not completely satisfied, please let us know within 24 hours, and we'll gladly return to address any missed areas at no additional cost, provided we have had a reasonable opportunity to complete the scheduled cleaning and the condition of the home has not changed after our visit.

Question 5

Can I schedule regular cleanings?

Accepted Answer

Absolutely! We offer flexible weekly, bi-weekly, and monthly cleaning plans tailored to your home, lifestyle, and schedule. Your first cleaning may take a little longer to establish a high standard, making future visits more efficient and easier to maintain.

Question 6

Do I need to be home during the cleaning?

Accepted Answer

No. Many of our clients provide access to their home while they're away. Whether you're home or not, your home will always be treated with the utmost care and respect.

Question 7

Do you bring your own cleaning supplies and equipment?

Accepted Answer

Yes. We bring professional cleaning supplies and equipment needed to complete your cleaning. If you have specific products you'd like us to use due to allergies or personal preference, we're happy to discuss your needs.

Question 8

How long will my cleaning take?

Accepted Answer

The length of each cleaning depends on the size of your home, its current condition, and the services requested. We'll provide an estimate before your appointment. If we find your home requires significantly more time than expected, we'll discuss it with you and obtain your approval before continuing.

Question 9

How can I prepare for my cleaning appointment?

Accepted Answer

We recommend picking up personal items, toys, clothing, and dishes before your appointment so we can focus our time on cleaning your home thoroughly.

Question 10

What payment methods do you accept?

Accepted Answer

We accept e-Transfer, major credit cards, and other secure payment methods. Payment is due upon completion of the service unless otherwise arranged.

Question 11

What happens if I need to cancel or reschedule?

Accepted Answer

We understand that plans change. We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment.

Question 12

How are your cleaning services priced?

Accepted Answer

We provide free, no-obligation estimates based on your home's size, condition, and the services requested. Most cleanings are quoted at a flat rate, so you'll know the price before we begin. If we find your home requires significantly more time or work than originally described, we'll discuss the situation with you and obtain your approval before making any changes to the estimate. There are never any surprise charges.

Question 13

How do the Pristine Loyalty Rewards work for recurring customers?

Accepted Answer

As a thank-you for choosing Sabrina's Pristine Cleaning, recurring clients automatically earn a 5% cleaning credit after each completed recurring cleaning. Your cleaning credits can be redeemed toward future recurring cleaning services or eligible add-on services.

To keep the program fair for all clients:

Pristine Rewards are available exclusively to recurring weekly, bi-weekly, and monthly cleaning clients.
Cleaning credits have no cash value and are non-transferable.
Credits cannot be combined with other promotions or discounts.
Credits must be redeemed while your recurring cleaning plan remains active.
Sabrina's Pristine Cleaning reserves the right to modify or discontinue the Pristine Rewards program at any time.

A Pristine Home Starts Here

Personalized recurring and one-time residential cleaning by Sabrina, delivering exceptional quality, attention to detail, and peace of mind for homeowners across Calgary's Southeast.

Why Choose Our Regular Residential Cleaning

🌸 The Same Trusted Cleaner Every Visit

✨ Tailored to Your Home

🏡 Professional Quality & Care

🛡️ Licensed, Fully Insured & Reliable

Our recurring clients enjoy more than just a consistently clean home. As a thank-you for choosing Sabrina's Pristine Cleaning, you'll receive:

✔ Priority scheduling

✔ Consistent pricing

✔ A home that's easier to maintain

✔ Pristine Loyalty Rewards

Frequently Asked Questions about Residential Cleaning

Get answers to common questions about our home cleaning services.